FAQ's

  • Are all your products vegan?

    YES! Everything on the Kindly website is, and will always be, 100% vegan.

  • Where do you deliver?

    BN1, BN2, BN3, BN5, BN6, BN7, BN8, BN9, BN10, BN11, BN12, BN13, BN14, BN15, BN41, BN42, BN43, BN44, BN45, RH13, RH14, RH15, RH16, RH17, RH18, RH20, TN21, TN22

  • When will I receive my order?

    We deliver orders Monday to Friday. We aim to deliver your order within 48 hours, for orders placed before 10am Mon-Thu, but occasionally we may take longer if we’re very busy. We will contact you first via email to arrange a delivery day and time that suits you. For more information on deliveries check Where do we deliver.

  • Can I choose my delivery day and time?

    We deliver Monday to Friday, between the hours of 9am-5pm. We contact each customer via email to arrange the best delivery day and time to suit you.

  • Do I have to be home to receive my delivery?

    No you don’t. If our driver arrives when you’re not at home, they will follow your instructions and leave the delivery in your designated safe place. Please note that if you order chilled items you may want to ensure you are home at the time of delivery.

  • Is there a minimum order value and delivery charge?

    Orders of £40 and over qualify for FREE delivery, and orders up to the value of £39.99 are charged a flat delivery rate of £4.99. There is no minimum order value.

  • What is your allergens policy?

    Kindly of Brighton handles gluten, soya, sulphites, celery, celeriac and nuts. We take every preventative measure but cannot guarantee no cross contamination.

  • Can I recommend a product you don’t stock?

    Absolutely, we’d love to hear from you. Please contact us via hello@kindlyofbrighton.com to let us know any feedback or suggestions.

  • What is your Loyalty Scheme, and how do I join?

    The Kindly of Brighton Loyalty Scheme rewards you for your patronage. For every pound spent, you earn 1 point towards exciting rewards! Joining is simple—just sign up on our website and you're automatically enrolled.Alternatively, you can join in-store by mentioning your name and contact details to the staff, and they will sign you up.

  • How do I earn and check my points on your Loyalty Scheme?

    You earn 1 point for every pound spent, both online and in-store. You can check your points balance by logging into your account on our website or scanning the QR code at the till in-store.

  • How do I redeem my Loyalty points, both online and in-store?

    After logging in, click on "Loyalty Program" at the bottom right of your screen to redeem points online. In-store, simply mention your name to the staff at the counter, and they'll assist you in redeeming your points.

  • Type Here For Question?

    There is something about the saree that makes a woman look dignified, glorifying and every bit stylish. Mikshaa was set up in the year 2017 with a motive to offer its designer collection at competitive price and merchantable quality to its whole seller and worldwide online customer.

  • What rewards can I redeem my Loyalty points for?

    You can redeem your points for various rewards Free coffee (100 points) - In-Store Only £5 off (200 points) - Online and Instore £10 off (400 points) - Onlien and Instore

  • Are there any additional benefits of your Loyalty Scheme, and how can I get help?

    VIP customers, the top 5% of our most loyal patrons, earn an additional 5% more points for every pound spent compared to regular customers. For assistance or inquiries, reach out to us at hello@kindlyofbrighton.com. We're here to help!

  • How do I contact you?

    The best way to get in touch is via email at hello@kindlyofbrighton.com and we’ll get back to you very soon.